Tag: Oracle Support

I am a skeptical conference goer, and when I’m given the chance to attend one I usually decline. Before Kscope15, I had not been to a conference in a very long time. It had been so long that I didn’t realize how much I was missing. Over the years, I’ve heard so many rumors about how Kscope is

By Mirella Gazzoni, Customer Support Education - Oracle Support Organization
Oh no… I have to create a Service Request…
In the daily conversations I have with customers, they frequently express frustration over how tedious the Service Request creation process can be.  I can certainly understand this