Best of Kscope26: Ch-Ch-Changes! Turn and Face the Strain with Change Management on your EDM Journey

PRESENTED BY:

Caroline Stenpeck, Oracle ACE Pro, Alithya

Kevin Black, Oracle ACE Pro, Alithya

Is stakeholder resistance slowing down your EDM implementation? Are you struggling to get buy-in and adoption from your core EDM user base? Is Ground Control NOT Communicating to Major Tom?

If you're tired of hearing 'this is how we've always done it' and other space oddities, then now is the time to shift from reacting to leading. Join Oracle ACEs Kevin Black and Caroline Stenpeck to understand how to apply proven change management principles and EDM best practices to your EDM project! In this session, we will explore how to link fundamental and timeless change management techniques with EDM implementation strategies to navigate the inevitable obstacles and space mines that accompany any technology transformation project.

• Common user adoption issues we see in large-scale rollouts

• How to keep users informed with a relevant and timely communication plan

• Tips on leveraging EDM’s inherent capabilities to overcome resistance to change

• Finding the right balance of internal/external training and supporting reference documentation

• And much more!